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Buffalo.com Email Issues: We are working on it

Email issues are kicking our butt, too.

blog by BuffaloDotCom  • 

We have received a great many calls and emails over the past four days regarding issues with our Buffalo.com email system—unusable accounts, random password changes, missing content and so on.  We sincerely apologize for the problems.  Our vendor is in the process of transferring accounts to a new cluster (which should improve speed and performance in the long run), and some accounts are experiencing difficulties as a result.  We thought it would be resolved by now, and from some of the news we’ve heard from people in the community, there are still issues—so let us know when you’re having trouble and we will do what we can to fix what we can while we all ride this out.

Help Email: .(JavaScript must be enabled to view this email address) or .(JavaScript must be enabled to view this email address)

TAGGED: email, problems, this doesn't happen to gmail

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Comments

  1. Katherine Mary October 11, 2011 @ 1:01pm

    It’s good that you guys addressed the issue to everyone - it’s the best way to keep people calm and understanding! I hope the glitch gets fixed soon.

    Katherine Mary's avatar
  2. lukesbe November 18, 2011 @ 11:36pm

    how do you change your password on buffalo.com e-mail.  can’t find it anywhere

    lukesbe's avatar
  3. Tom Laidlaw December 05, 2011 @ 5:52am

    I can receive Emails but have been unable to send any since 10/14/2011…..  What gives?

    Tom Laidlaw's avatar
  4. svogt302 December 05, 2011 @ 12:32pm

    Is the Buffalo.com Email still being supported?  My Voicemails go unanswered and my Emails to MyBuffalo_support get automatically deleted????????????????????

    From: “Kirst, Benjamin” <bkirst@buffnews.com>
    To: Tom Laidlaw/Cranford/IBM@IBMUS
    Date: 12/05/2011 11:11
    Subject: Not read: Fw: Buffalo.com email: Support needed
    Your message
      To:    MyBuffalo_Support; Kirst, Benjamin
      Subject: Fw: Buffalo.com email: Support needed
      Sent:  Mon, 5 Dec 2011 09:52:55 -0500

    was deleted without being read on Mon, 5 Dec 2011 11:09:45 -0500
    Final-Recipient: RFC822; .(JavaScript must be enabled to view this email address)
    Disposition: automatic-action/MDN-sent-automatically; deleted
    X-MSExch-Correlation-Key: n0mTrJlJJEO9ktxSM6YyeQ==
    Original-Message-ID: <OFB87CE197.E0C69C9B-ON8525795D.0050A4DA-8525795D.0051C009@us.ibm.com>

    svogt302's avatar